We've got the answers to all your sports construction equipment frequently asked questions. Read through the following list of questions and answers. If you didn't find the answer you were looking for, give us a call at 888-975-3343.
Do you sell direct, or do I have to buy from a distributor / dealer?
We do sell our products directly. Sportsfield Specialties sells primarily to contractors, schools, and municipalities, while our subsidiary, Sportsfield Direct, sells mostly to schools and individuals..
When I need a quote, do I need to speak directly to my sales representative, or can I work with my customer service representative?
Either. Our sales and customer service representatives are happy to assist with your inquiries.
How do I place an order?
Once you have worked with our sales and/or customer service reps to establish which items you’re ordering, we can accept major credit cards or purchase orders (with agreed upon terms) to finalize the sale.
Where can I find cut sheets or instructions that don't seem to be available on your website?
If you can't find the document you are looking for, please contact your customer service representative. They will be happy to get the information you need!
I can't find the product I'm looking for on your website. Do you manufacture customized equipment?
Sportsfield Specialties does manufacture customized equipment. And if we cannot assist you directly, our vast vendor network allows us to often find the item you’re looking for. Contact your Customer Service or Sales Rep for assistance.
Can I buy ACO products directly from Sportsfield Specialties
SSI partners with ACO Polymer Products in the sale of it sports drains. We can provide pricing and assist with the ordering process for your project needs. Contact your Customer Service or Sales Rep for assistance.
What is the lead time for my order?
Lead times can vary depending on the time of year. Normally, it can take up to 2 weeks, but may take longer during the busy summer months when sports construction is in full swing. Also, customized products, poly-board benches, and tension netting systems have a longer lead time of 4-8 weeks.
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